Contact AuraLume

Our customer support team is available to help with product questions, existing orders, shipping, returns, refunds, and other enquiries.

AuraLume is a trading name of Filip Ambroziak, who operates the business as a sole trader.

For questions about an existing order, please include your order number and the email address used when placing your order so we can assist you as efficiently as possible.

We aim to respond to customer enquiries as promptly as possible. Response times may be longer during weekends, public holidays, and periods of high demand.